After changing coffee or equipment, check how the team feels. A few simple questions are enough.
A few weeks after a coffee or machine change, collect team feedback with a short survey and compare drink consumption with the period before. A drop in use and repeated comments show what needs fixing – taste, menu, wait times, or cleanliness.
A short survey
- How do you rate the coffee's taste?
- Can you find the drink you want?
- Do you wait longer than before?
- What should we improve?
Usage data
A drink counter or order history shows whether the team uses the new setup more or less.
What next
Make small fixes – settings, menu, coffee – right away. With a supplier's coffee vending machine (publisher's site), share the results.
FAQ
When should we ask for feedback? After a few weeks, once people are used to the change.
Must the survey be anonymous? No, but anonymous answers tend to be more honest.