Switching coffee suppliers is a small project. Planned well, the team barely notices.
Plan a supplier switch backward: first check the notice period on your current contract, then agree an installation or first delivery date with the new supplier so the old and new setups overlap by a few days. Let the team know ahead and gather feedback afterward.
Contract and dates
Check the notice period, equipment return terms, and any stock still to use up. It is worth having a lawyer review the contract.
The transition period
- Install the new device before the old one is collected.
- A short trial of the new coffee with the team.
- Instructions next to the device.
- The new service contact on display.
Questions for the new supplier
Ask about service response times, restocking frequency, and whether the coffee can be changed. The page on coffee vending machines (publisher's site) covers the service model.
FAQ
How long does a switch take? It depends on the notice period and installation date. Plan ahead.
Should the team be consulted? Yes – a short survey afterward shows whether it was the right call.